Payment Policy

Effective Date: January 8, 2025

At GlassPlunie, we are committed to providing our customers with a secure and seamless shopping experience. Our Payment Policy outlines the available payment options, how transactions are processed, and how we ensure the security of your payment information when shopping on www.glassplunie.com.

1. Accepted Payment Methods

We accept a variety of payment methods to ensure convenience for all our customers:

  • Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, Discover, and others.
  • PayPal: You can also choose to pay via PayPal for added security and ease.
  • Alternative Payment Methods: Depending on your location, we may also support other payment methods, such as Apple Pay, Google Pay, or other region-specific payment options.

Please double-check that your payment details are entered correctly to avoid any delays during checkout.

2. Payment Processing

Once your order is placed, our payment processor will securely handle the transaction. Here is how the process works:

  • Authorization: The payment is authorized instantly after you submit your order. You will receive a confirmation email detailing your order.
  • Verification: If additional verification is needed, we will contact you. This ensures the security of your transaction and prevents fraud.

3. Pricing and Taxes

All prices displayed on glassplunie.com are in U.S. Dollars (USD). The final price you see at checkout will be the total amount, including any applicable taxes.

  • Sales Tax: Sales tax will be calculated based on the shipping address you provide during checkout. This will be clearly shown at checkout.
  • Discounts and Promotions: If you have a valid promo code, it can be applied at checkout. The discounted price will be reflected in the total amount.

4. Payment Security

We take payment security seriously to protect your financial information. Here’s how we secure your data:

  • SSL Encryption: All transactions are processed using SSL (Secure Socket Layer) encryption to protect your personal and payment data.
  • Third-Party Processors: We partner with trusted third-party payment processors who follow industry standards for secure transactions.
  • PCI Compliance: Our payment processes meet Payment Card Industry Data Security Standards (PCI-DSS) to ensure your information is safeguarded.

5. Refunds and Cancellations

We are committed to providing our customers with the best experience. If you need to cancel your order or return items, the following applies:

  • Refund Processing Time: Refunds will be processed to your original payment method and may take 5-7 business days to appear in your account.
  • Partial Refunds: If you return only part of your order, you will receive a partial refund based on the value of the returned items. Please note that shipping fees are non-refundable.

6. Failed Transactions

In the event that a transaction fails, we will notify you immediately. Common causes for failed transactions include incorrect payment details or insufficient funds. If the issue persists, you may need to contact your bank or payment provider.

7. Contact Us for Payment Inquiries

If you have any questions or issues regarding your payment, please reach out to our customer service team at:

GlassPlunie
Street: 21075 Roaming Shores Ter Ashburn, Virginia (VA), United States
Phone number: (703) 724-7816
Email: info@glassplunie.com
Website: glassplunie.com

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