Sales Policy

Effective Date: April 8, 2025

At Glassplunie, we are dedicated to providing you with premium home appliances and excellent customer service. By making a purchase on our website, you agree to the following terms and conditions outlined in our Sales Policy. Please review the information below to understand how we handle your orders and sales transactions.

1. Product Availability

  • All products on Glassplunie are subject to availability. We make every effort to ensure that our product listings are accurate and up-to-date; however, in the event that an item becomes unavailable after an order has been placed, we will notify you promptly and offer alternatives or a full refund.

2. Pricing

  • All prices listed on our website are in US Dollars (USD) and may change at any time. Prices are confirmed at the time of your order, and you will be charged the price listed at checkout.
  • Glassplunie reserves the right to correct any errors in pricing, including situations where products are mistakenly listed at an incorrect price. If an error is discovered after you have placed your order, we will contact you to confirm whether you wish to proceed with the corrected pricing.

3. Order Confirmation

  • When you place an order on our website, you will receive an order confirmation email with the details of your purchase. This email serves as confirmation that we have received your order.
  • Note: An order confirmation does not signify acceptance of your order. Your order is only considered accepted once we have processed and shipped it. We reserve the right to cancel or refuse an order at any time, for reasons including but not limited to stock availability, payment issues, or errors in product listings.

4. Payment

  • We accept various forms of payment, including credit and debit cards, PayPal, and other secure payment methods available at checkout.
  • All transactions are processed securely through encrypted payment gateways, and payment will be charged to your account once the order is confirmed.
  • By submitting an order, you authorize Glassplunie to charge the full amount, including taxes and shipping fees, to your selected payment method.

5. Shipping and Delivery

  • For details regarding shipping options, costs, and delivery times, please refer to our Shipping Policy.
  • Please ensure that the shipping information provided is accurate, as we are not responsible for delays or issues caused by incorrect or incomplete addresses.
  • Once your order is shipped, you will receive tracking information via email to track your delivery.

6. Order Modifications and Cancellations

  • Once an order has been placed and payment has been confirmed, we are unable to guarantee modifications or cancellations. However, if you need to make changes or cancel your order, please contact us immediately at info@glassplunie.com or call (703) 724-7816. We will do our best to accommodate your request before the order is processed for shipping.

7. Sales Tax

  • Sales tax will be applied to orders based on the shipping address and applicable local laws. The sales tax amount will be calculated and displayed at checkout before you complete your purchase.

8. Promotions and Discounts

  • From time to time, Glassplunie may offer promotional discounts or limited-time sales. These promotions are subject to specific terms and conditions, which will be outlined on the promotional offer page.
  • Promotional codes or discounts cannot be combined with other offers unless explicitly stated.

9. Return and Refunds

  • For information on returns and refunds, please refer to our Refund and Returns Policy.
  • If you are not satisfied with your purchase, we offer a straightforward return process for unused and undamaged items within 30 days of receipt.
  • Refunds will be issued to the original payment method after the returned item has been inspected and approved.

10. Limitation of Liability

  • Glassplunie is not responsible for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products.
  • Our liability is limited to the amount paid for the specific product in question.

11. Customer Support

  • For any questions or concerns regarding your order or our Sales Policy, please contact our customer support team:

Thank you for shopping with Glassplunie. We are committed to providing you with high-quality home appliances and a smooth, enjoyable shopping experience.